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Spotify Web App Can't Play Individual Songs

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Why are Some Songs Greyed Out on Spotify (Unplayable)

If you can listen to Spotify songs before without problem, but now they are greyed out and you can't listen to them anymore. There are three reasons that could be caused this situation.

Spotify Can't Play Any Songs

1. Connection Error. If the Internet connection is unstable when using Spotify desktop client, it will also lead Spotify songs not available. Besides, please make sure the 'Offline Mode' is turned off.

2. Network Matters. If you are using Spotify app on mobile devices, you might have carelessly shut down the cellular data usage for Spotify.

3. Regional Block/Country Limits. It's important to note that not all Spotify songs are available in all countries. If you have traveled to another country and some Spotify tracks greyed out occasionally, it means that these tracks are unavailable in the country you are being in. This can't be controlled by Spotify but it's up to the individual music companies.

To download Spotify music to computer, it can't be easier to just subscribe Spotify Premium plan to get the 'Download' option. Alternatively, if you are using a free Spotify account, you can also download Spotify playlists to MP3 with a third-party Spotify software, such as AudFree Windows Spotify Music Converter. Spotify is a digital music service that gives you access to millions of songs. Play a song and select Devices. Web Player Free Mobile App 2020 Wrapped.

Spotify Won't Play Song

The above factors can prevent free and paid subscribers from playing music, playlists and albums on Spotify. Fortunately, no matter which situation you are, there is a solution to fix the Spotify songs greyed out problem. Let's check the detailed guide out!

Use the app to play music files stored on your device, which we call local files.

Note: Files or downloads from illegal sources are not permitted.

For: Premium

  1. On desktop, import your local files (with the 'Desktop' steps).
  2. Add the files to a new playlist.
  3. Log in on your mobile or tablet using the same WiFi as your desktop.
  4. Go to Settings > Local Files and switch on Local audio files.
    Note: You need to allow Spotify to find devices in the prompt that shows.
  5. Download the playlist with your local files.

Didn’t work?

Make sure:

  • You're logged in to the same account on both your desktop and mobile
  • Your devices are connected to the same WiFi network
  • The app is up-to-date on both devices
  • Your device is up-to-date
  • The Spotify app has access to your local network. Check in your iPhone/iPad settings under Spotify

For: Premium

  1. On desktop, import your local files (with the 'Desktop' steps).
  2. Add the files to a new playlist.
  3. Log in on your mobile or tablet using the same WiFi as your desktop.
  4. Download the playlist with your local files.

Didn’t work?

Make sure:

  • You're logged in to the same account on both your desktop and mobile
  • Your devices are connected to the same WiFi network
  • The app is up-to-date on both devices
  • Your device is up-to-date
  1. Click , then Settings.
  2. Scroll to Local Files and switch Show Local Files on.
  3. Switch off any sources you don't want.
  4. Click ADD A SOURCE to select another folder.

Music from that folder is now in Local Files in the menu on the left.

Supported file types

Note: Some of your files may be protected in restricted formats. Install QuickTime on your computer to allow most of these tracks to be played on Spotify.

  • .mp3
  • .m4p (unless it contains video)
  • .mp4 (if QuickTime is installed on your computer)

The iTunes lossless format (M4A) isn't supported.

If your file isn’t supported, we do our best to match it with songs from the Spotify catalog. The version we match with might differ from the original.

Last updated: 24 September, 2020

Community Answers

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